Troubleshooting

Answers to the most common questions when editing your website.

Updated 14 August 2026 1 min read 3 views Download PDF

Troubleshooting

Why aren't my changes visible?

Try a hard refresh (Ctrl+Shift+R). Also check that you clicked Save after editing.

Why isn't my logo updating?

Browsers cache logos. Clear cache or open the site in a private window.

Why aren't featured properties showing?

Open the property in the CRM and make sure the star icon is enabled and the status is Approved.

How do I change the company phone number?

Update it in Website → Content → Header and in each city under Cities. City numbers override the default.

Why isn't my favicon appearing?

Favicons are aggressively cached by browsers. Wait a few minutes or test in an incognito window.

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